A quick tip for troubleshooting IME

As IT professionals dedicated to enhancing the modern workplace with Microsoft Intune, we’re all about streamlining processes, ensuring seamless deployments, and, most importantly, keeping an eye on every facet of our operations. Today, I’m here to share a quick tip that could significantly enhance your troubleshooting and diagnostic capabilities. It’s all about the Intune Logs folder at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs. This often-overlooked directory can become your best friend when it comes to monitoring and debugging your Intune packages and scripts.

IntuneManagementExtension Logs

In the world of Intune management, keeping track of deployments, scripts, and their outcomes is essential. The Intune Logs folder, located at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs is a treasure of information waiting to be tapped.

Why is it so crucial?

Have you ever needed to quickly fetch log files from multiple devices to pinpoint an issue? The Collect diagnostics button in the Intune portal is your savior. When you save logs at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs, you can use this feature to gather logs from all your managed devices effortlessly. When you save app and script logs here you are able to collect all System logs combined with your logs from one place and you can do that from the Intune portal.

Recommendation for Every Intune Admin

If you’re a Microsoft Intune admin, I strongly recommend making this folder your default choice for storing logs related to your packages and scripts. Here’s a simple step-by-step guide on how to do it:

When creating a package or script deployment, ensure that you specify the log directory as C:\ProgramData\Microsoft\IntuneManagementExtension\Logs or the equivalent path for your specific scenario.

Always use descriptive file names that clearly indicate the purpose and context of the log.

You can easily add this folder to the PSAppDeployToolKit by editing the file AppDeployToolkit/AppDeployToolkitConfig.xml.

Change the path for exe files:

And don’t forget to change the path for MSI as well:

This is just an example you can add this path to every other logging or the PowerShell transcript function.

Conclusion

In the realm of IT, having quick access to data is key. By saving your logs in the Intune Logs folder at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs you not only centralize your information but also open up a world of possibilities for efficient troubleshooting, historical data analysis, and streamlined diagnostics. It’s a small step that can make a big difference in managing and optimizing your Intune deployments.